Throughout Brivo Onair, the term user refers to an individual who has access privileges to a building or some part of a building. It does not refer to end-users of the interface; users do not have direct access to the Brivo Onair interface. Instead, Administrators add and manage user-related information.

The term Administrator, on the other hand, refers to an individual who has access permissions to the interface. Administrators manage the interface itself.

For an Administrator to have access privileges to a building, he or she must also be defined as a user in the interface.