Doors and Devices\Managing DoorsManaging Doors\To unlock (pulse) a door:

To unlock (pulse) a door:

The Unlock Door feature provides a standard remote “buzz-through” access on doors for authorized administrators who may need to remotely open a locked door. The door will pulse for the time defined in the door’s Pass-through Period.  This feature is only available to panels that have firmware 5.0.12 or later. Panels with firmware version 5.0.11 or earlier do not have access to this feature.

 

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NOTE:

There are four areas from which you may access the Unlock Door feature.  Under the Home section, the Unlock Door link is listed under shortcuts.  Under the Activity section, in the Activity Log, the Unlock Door link is on the right side of the page below the Administrator’s Name.  Under the Setup tab, under the Sites/Doors link, the Unlock Door link is listed in the sub-navigation bar. Finally, the Unlock Door feature is accessible through the Console button at the top right of any page.

 

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NOTE:

A door must have Control From Browser set to Yes under the Edit Door page in order to take advantage of the Unlock Door feature.

 

1.       From the Setup dropdown menu, choose the Sites/Doors tab then click the Unlock Door tab. The Unlock Door page displays.

2.       Select the appropriate door you wish to pulse.  Click the Unlock Door button.

                                                                                                                                               Figure 132.      Unlock a door

3.       Once the button is pushed, a message will appear noting that the request was sent successfully.  If you wish to view the event, click on the Activity Log link that appears.


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