A user is any person who requires access to one or more doors or floors at a given site or set of sites. A user has unique credentials, such as a card, PIN or Brivo Onair Pass, that enable entry and exit at the specified doors. Users are listed in alphabetical order in the User List.

A user can belong to one or more groups, depending on the version of the hardware and/or firmware.

A group is a set of users with the same access privileges to one or more sites within an account. A group has a descriptive name, such as “Washington Staff.” Groups are listed in alphabetical order in the Group List.

Access privileges are defined at the group level. A user inherits privileges from the groups to which he or she belongs.

A user’s privileges can be set to start and/or expire on specified dates.