Canada-Underwriters Laboratories (C-UL) Compliancy
Documentation Disclaimer and Restrictions
Activation of Services Agreement
Table of Contents
List of Figures
Brivo Onair Overview
Brivo Onair Support
What is Activity?
Browsing the Activity Log
To view the Activity Log:
Index of Events
Control Panel Events
Telephone Entry Events
Failed Access Events
Failed Access by Unknown Persons:
Failed Access by Known Users:
What is the Video tab?
Definitions for the Icons on Live Feed
To Search Video
To access Live Feed
To view live video using Live Feed
To create a camera group
To edit a camera group
To delete a camera group
What is Brivo Onair Video Recorder (OVR)?
Browsing the OVR Camera List
To view the list of OVR cameras for your account:
Adding and Configuring an OVR Camera
To configure the static IP address of an OVR camera:
To add an OVR camera:
Viewing Camera Details
To view the details for a specific OVR camera:
Managing Brivo OVR Cameras
To create/edit a motion detection zone for an OVR camera:
To edit an OVR camera:
To delete an OVR camera:
Camera Connection Status
To view live video from an OVR camera:
To view activity-based playback from an OVR camera:
To Unlock a Door via Live Feed
To download a clip from an OVR camera:
What is a DVR/NVR?
How is video integrated with Brivo Onair?
What types of devices can be integrated with video?
Can I configure my DVR/NVR from Brivo Onair?
Which Brivo products will integrate with DVR/NVRs?
Which DVR/NVR products are supported?
What are the networking requirements?
What must I do to synchronize my DVR with Brivo Onair?
What Internet browser plug-ins are required to use a DVR/NVR with Brivo Onair?
Does the DVR need to be connected directly to the Brivo Onair control panel?
Are there any setting requirements for the DVR/NVR?
Browsing the DVRs List
To view the list of DVRs for your account:
Adding a DVR
To add a DVR to your account:
To edit a DVR:
To delete a DVR:
Browsing the DVR Cameras List
To view the list of DVR cameras for your account:
Adding a DVR Camera
To add a new DVR camera to your account:
Managing DVR Cameras
To edit a DVR camera:
To delete a DVR camera:
Viewing DVR Video
To view live DVR video:
To view the DVR video stream for a particular event:
To Unlock a Door via DVR Live Video:
Browsing the Eagle Eye Camera List
To view the list of Eagle Eye cameras for your account:
Adding an Eagle Eye Camera
To add an Eagle Eye camera to your account:
Managing Eagle Eye Cameras
To view or edit an Eagle Eye camera:
To delete an Eagle Eye Camera:
Viewing Eagle Eye Video
To view live video from an Eagle Eye camera:
To view activity-based playback from an Eagle Eye camera:
To download a clip from an Eagle Eye camera:
Users and Groups
What are Users and Groups?
Administrators vs. Users
Browsing the Group List
To view the list of groups for your account:
Viewing Group Details
To view the details for a specific group:
To view a list of users in a group:
Creating a Group
To create a group:
Editing Group Information
To edit a group name:
To edit group privileges:
Creating a Group Enabled Schedule
Deleting a Group
To delete a group:
Browsing the User List
To view the list of users for your account:
Viewing User Details
To view the details for a specific user:
Creating a User
To create a user:
To edit a user:
To suspend/reinstate a user:
To delete a user:
To print a badge:
Managing Custom Fields
To view the list of custom fields for your account:
To create a new custom field:
To edit a custom field:
To delete a custom field:
What are Reports?
Public versus Private Reports
List of Reports
Inclusion of Custom Field Data in Reports
Creating a New Report Configuration
Generating Output from a Report
To Run a Report Now
To Run a Report on a Schedule
Assigning Permissions for Reports to Assistant Administrators
Managing Shortcuts for My Reports
Generating a User Report
To browse the complete list of user reports currently defined for your account:
To create a new User Report:
To edit a User Report:
To generate a User Report:
Saving and Re-running an Activity Report
To create an activity report:
Running an In/Out Report
To run an In/Out Report:
What is an Account?
Managing Passwords, Secret Questions, and Two Factor Methods
To change your password:
To change a secret answer and question:
To use the self-serve password reset:
Activation and Configuration of Two-Factor Authentication
To set up Two-Factor Authentication
To change the two-factor method
Managing Time Zone Display
To set your time zone and display mode:
Managing Company Information
To edit company information:
Managing Account Settings
To manage account settings:
What are Administrators?
Administrators vs. Users
Browsing the Administrators Directory
To view the list of Administrators for your account:
Viewing Administrator Details
To view the details for a specific Administrator:
Copying Administrator Permissions
To copy an administrator’s permissions:
Creating an Administrator
To create an Administrator:
Editing Assistant Administrator Permissions
To edit an Assistant Administrator’s permissions:
To create a permission template from scratch:
To create a permission template from an existing administrator:
To apply a permission template to an existing administrator:
Understanding Administrator Permissions
To create users as suspended:
To enable self-serve password reset and soft lockout:
To change an Administrator’s status:
To edit an Administrator’s contact information:
To delete an Administrator:
What is a Card?
Browsing the Card Bank
To view the list of cards for your account:
To add a set of cards to the Card Bank:
To add individual cards through swipe-to-enroll:
To assign a card to a new user:
To assign a card to an existing user:
To revoke a card from the Card Bank:
To revoke a card from the Edit User page:
To delete a single card:
To delete multiple cards:
To bulk delete multiple cards based on filtering:
What is a Badge?
To view the list of templates currently defined for your account:
To create a badge template:
For Static Text:
For Custom Text:
For User Photos:
For Colored Boxes:
To create a two-sided badge template:
To edit a badge template:
To print a badge template:
To delete a badge template:
Bulk Badge Printing
To bulk print badges:
What are Sites?
Browsing the Site List
To view the list of sites for your account:
Viewing Site Details
To view the details for a specific site:
To create a site:
To edit the site name and address:
To delete a site:
Doors and Devices
What are Doors and Devices?
Viewing Door Details
To view the details for a specific door:
To add a door to a site:
To define a door:
To define a Salto door:
To define an Allegion NDE/LE/AD400 door:
To edit a door:
To delete a door:
To unlock (pulse) a door:
Viewing Door Relationships
To view a list of groups with access to a specific door:
Viewing Device Details
To view the details for a specific device:
To add a device to a site:
To define a device:
To edit a device:
To delete a device:
Viewing Valid Credential Relationships
To view a list of groups with access to a specific Valid Credential device:
What is an Elevator?
To add an elevator to a control panel:
To edit an elevator:
To delete an elevator:
What is a Floor?
Viewing Floor Details
To view the details for a specific floor:
Viewing Floor Relationships
To view a list of groups with access to a specific floor:
To add a floor to a site:
To edit a floor:
To delete a floor:
What are Control Panels?
Browsing the Control Panel List
To view the list of control panels for your account:
Viewing Control Panel Details
To view the details for a specific control panel:
Creating a Control Panel
To create a control panel:
Managing Control Panels
To edit a control panel:
Managing Control Boards
To add a control board to a control panel:
To configure a Door Board:
To configure an Input Output (I/O) Board:
To delete a control board:
Important Antipassback Considerations:
Managing Antipassback Controls
To configure Antipassback Reset Time:
Viewing Control Panel Relationships
To view a list of the doors and devices associated with a specific control panel:
Schedules and Holidays
What are Schedules?
What are Holidays?
Browsing the Schedule List
To view the list of schedules for your account:
Viewing Schedule Details
To view the details for a specific schedule:
Printing a Schedule Report
To print the list of schedules for your account:
Creating a Schedule
To create a schedule:
To edit an existing schedule:
To copy a schedule:
Viewing Schedule Relationships
To view a list of groups associated with a specific schedule:
To disassociate a schedule from a group:
To disassociate a schedule from a door, floor or device:
To disassociate a schedule from a notification rule:
To delete a schedule:
Browsing the Holiday List
To view the list of holidays for your account:
Viewing Holiday Details
To view the details for a specific holiday:
Creating a Holiday
To create a holiday:
To edit a holiday:
To delete a holiday:
What are Notifications?
Managing Notification Rules
To create a rule:
To edit a rule:
To delete a rule:
Sample Email Notifications
Cell Phone Reference
Understanding the Journal
What is Lockdown?
To activate lockdown:
To extend or retract lockdown:
To de-activate lockdown:
Brivo Onair Integrations
Brivo Onair Integrations
Intellex DVR Installation Notes
To install the Intellex client software:
To add Brivo Onair as a trusted site on Internet Explorer when using the Intellex DVR:
To configure the Windows NTP synchronization program for Intellex.
Dedicated Micros DVR Installation Notes
To install the Dedicated Micros time synchronization utility:
To schedule the execution of the time synchronization utility:
Speco DVR Installation Notes
Configuration Notes and Limitations
Pelco DVR Installation Notes
To run the Pelco DVR:
Matrix DVR Installation Notes
To run the Matrix DVR:
Samsung DVR Installation Notes
Exacq DVR Installation Notes
What is IPAC?
To create an IPAC device
To edit an IPAC device
To delete an IPAC device
Telephone Directories and Residents
To create a Telephone Directory
To edit a Telephone Directory
To delete a Telephone Directory
To create a Resident
To edit a Resident
To delete a Resident
Salto Router Integration
What is a Salto Router?
Managing Salto Routers
To add a Salto Router to a control panel:
To edit a Salto Router:
To delete a Salto Router:
What is an Allegion Gateway?
Managing Allegion Gateways
To add an Allegion Gateway to a control panel:
To edit an Allegion Gateway:
To delete an Allegion Gateway:
Appendix 1: Troubleshooting
Appendix 2: Glossary
Appendix 3: Brivo Onair for iOS and Android
Technical Specifications for the Brivo Onair for iOS app
Technical Specifications for the Brivo Onair for Android app
Appendix 4: Brivo Onair Pass
Technical Specifications for Brivo Onair Pass for iOS
Technical Specifications for the Brivo Onair Pass for Android
Appendix 5: Mercury Panels
Creating a Mercury Control Panel
To download the manufacturing client to configure an existing Mercury panel:
Click on the Download application to add new Mercury panel here link.
The Mercury manufacturing client zip file will download. You only need to download this file once. It can be used on any Mercury EP1502 control panel.
Expand the zip file which will display the contents of the mercury-manufacturing-client-1.0.0 folder: a .jar file that contains the information necessary to run the manufacturing client on the loca...
Open the readme.txt file and follow the instructions within.
Once you have clicked on the mercury-manufacturing-client.jar file, the Brivo Mercury Manufacturing Client window appears.
Enter your Brivo Onair User Name and Password and click Sign In.
The manufacturing client will search for panels on your network. Once it has done that, it will display the IP address(es) of the panel(s) found on your network. Select the panel you want to manufa...
The Configure Panel page displays where you may view and/or change the Host Name and IP settings of the Mercury Panel.
Make any changes that are needed and click the Manufacture Panel button which will run the manufacturing client.
Once the manufacturing process is complete, the Mercury panel can be associated with your Brivo Onair account.
To add a Mercury EP1502 control panel in Brivo Onair:
To add a Mercury MR52 control board to a control panel: